Frequently Asked Questions

What is your cleaning process?
Our propriety Rapid Dry carpet cleaning system removes soil and stains that other cleaners leave behind. Our exclusive water-based cleaning solutions are safe and non-toxic for people, pets, and the environment. We use less water which is better for you you and the environment.  Carpets dry FAST, often in as little as thirty minutes with no open doors, no big hoses, no loud trucks and no harsh chemicals.

First, dry particulate soils are removed with a powerful, industrial vacuum.  Next, we apply our proprietary cleaner which quickly and safely penetrates and loosens soils trapped in your carpet.  Then, using special low-moisture equipment, we gently, yet thoroughly, remove the soil and cleaning solution leaving your carpet clean, fresh and residue-free.

Grooming is the finishing touch leaving a pleasing appearance and further encouraging faster drying..

Do you also accept commercial work?
Yes, we do!  Please give us a call to discuss your commercial cleaning needs.

What does Green mean?
Cleaning green should be more than just a slogan.  While the trend has been to go with larger truck-mounted equipment and bigger vehicles to haul it around, we started from the ground up opting for energy efficiency.  We don't drive the bigger trucks and our equipment runs using clean household electricity.  Rapid Dry achieves with two to three gallons what can take thirty to one hundred gallons with other processes. 

Rather than heavily processed man-made chemicals we looked to Mother-Nature for a safe and environmentally-responsible answer.  Made from plant and vegetable seeds, our cleaner is hypoallergenic and inherently safe for both your family and ours. 

Our equipment comes inside so your outside doors stay closed.  The small amount of moisture the cleaning process introduces into your indoor environment is easily removed without added strain on your heat and air conditioning system.  There's no need to open windows, keeping conditioned air inside, minimizing the need for additional household energy to help dry damp carpets.

What should we do before you arrive?
The more you do to prepare, the more you can save.  To qualify for our best priced options thoroughly vacuum all areas with a new bag and make sure to detail along the edges where dust collects.  We know a lot of folks are busy so we gladly provide the service for an additional $7.00 per area.  An area is any area of 200 square feet or less, combo rooms count as two.  Also remove any furniture you would like us to clean under, otherwise we will clean all open areas.  Please secure your pets in a safe area out of harm's way.  We love them but cannot be responsible for them.

How long to dry?
Most of the dirt in your carpet is dry, particulate soils which can be removed with a good, thorough dry vacuuming.  After that we only need to remove the greasy stuff and wet spills.  Our cleaning agents reduce the amount of water required, leaving your carpets dry in approximately thirty to sixty minutes.  We clean your stairs and upholstery with specially engineered low-moisture tools and a powerful extraction machine assuring they dry just as quickly.

Is this really the best price?
When you schedule an appointment by phone, our rates vary from .35 a sq. ft. up to .65 a sq. ft.. For the best price we suggest scheduling your Rapid Dry cleaning online.  We'll call to confirm your appointment date and time and answer any questions while you enjoy the extra savings.  An $85 minimum service call applies.

Will the spots come back?
You know what they say, "Never say never," so while we're confident in saying it's rare, it's not impossible.  If spots do return, so will we.  Just give us a call and we'll treat the spot again.

Will my carpet look like new?
We'll do our best to make it look like new, unfortunately, normal wear and tear causes gradual damage cleaning can't resolve.  Please let us know of any concerns.  Again, we'll do our best to help you know what to expect from a good, thorough cleaning before we start.

Can pet odor be removed?
Our cleaning includes a topical deodorizer which will take care of superficial odor problems limited face fibers.  Long-term, repeated contamination intrudes into the backing, padding, even into the sub floor and tack strip, well beyond the reach normal cleaning.  Under those circumstances we may need to schedule a separate evaluation to judge the extent of damage and reasonable remediation and costs.  An average urine job typically requires one to two gallons of specialized urine treatments at $25 per gallon.

When can we walk on the clean carpet?
It takes about an hour to clean 3 to 4 areas.  While we recommend letting it dry a couple of hours before putting it back into use, you can walk on it immediately with clean socks or shoes.  Avoid dirty shoes as the dirt will wipe off your freshly cleaned carpet.  Always exercise CAUTION when walking from damp carpet onto adjoining hard surfaces as your shoes will be slippery. Please watch your step!