Your thoughts and comments are important

Your thoughts and comments are important!
We hope we left you delighted with your recent visit. How'd we do?
Please take a moment to rate our performance.



How was the quality of the work?
How was the level of service you received from the office staff?
How was the level of service you received from the field crew?
How would you rate the overall value you received?
How would you rate our punctuality?
How would you rate our attitude?
How would you rate our knowledge?
How would you rate our professionalism?
How would you rate our personal appearance?
How would you rate our concern for your home and furnishings?




	Yes No
Did your carpets dry in the amount of time you expected?
Would you call us again?
Were there other services you would have been interested in but we failed to ask or inform you about them?
Would you like us to call you about this need?



Did you know we have a Referral Program? Do you know anyone who's interested in talking to us about carpet or upholstery cleaning needs? If you do, please tell us who they are. We'll contact them and let them know you referred us. We'll send you a $10 coupon for every referral who uses our services! My friend's name and phone number is...
We'd appreciate any additional comments you have. Any comments? What did you enjoy most? How can we improve? May we use your comment? Yes No
Thank you for sharing your thoughts with us! If you're happy with the service you received, we hope you'll tell others. And, of course, if you didn't receive what you expected, PLEASE call our office and ask to speak to either Gena or Wayne. We want you to be delighted and we're eager to resolve any unhappiness quickly and painlessly. Date: Invoice Number: Name: I would like to speak with someone. Please call me at this number: Your name is required to validate that your Report Card is genuine.